TERMS AND CONDITIONS
MINISTRY OF MAKEOVERS

Each experience is subject to a fully refundable booking deposit, taken at the time of booking to guarantee the appointment time. This will be between £1 and £100 according to date and availability.

During your viewing session (your opportunity to purchase prints or
images) this deposit will be refunded in the form of a discount off your photographic order. If no photographic order is made, the deposit will automatically be returned to the card with which it was paid, within 30 days of your appointment.

All appointments are for individuals and subject to availability.

All our experiences are for over 18s. Strictly no under 18s. Please bring proof of age if you are lucky enough to look under 18!

If you arrive more than 20 minutes after your ‘arrival time’ (see booking confirmation for details), your appointment can no longer be guaranteed. We reserve the right to offer either a shortened makeup session or to cancel the appointment altogether. A no show charge would apply in the event of cancellation.

All major credit/debit cards are accepted for phone bookings and online bookings.

If you need to change your appointment, please call the Experience Management Team immediately on 0845 863 8342

After 7 days of receiving confirmation of your booking, changes are subject to a £10 per appointment administration fee.

If you need to cancel your appointment, please call the Experience Management Team immediately on 0845 863 8342

Appointments can be cancelled free of charge within 7 days of receiving confirmation of your initial booking. After 7 days of receiving confirmation of your booking, cancellations are subject to a £100* per appointment administration fee. This is to cover the cost of the creative team that have already been booked especially for your appointment.

Any deposit already paid will be deducted from these administration fees.

If for any reason you fail to attend your appointment, a no show charge of £100 will apply for each appointment. This charge INCLUDES any deposit already paid and it will be applied to the card used for the original deposit.

No show charges are applicable if you do not attend your appointment at your allocated appointment time, or you do not complete the full ‘experience’ (including makeup/photography and viewing sessions) on the day of your appointment.

You are under no obligation to purchase products on the day of your photoshoot.

Discounts and special offers provided on the day of your photoshoot will not apply to subsequent orders.

All prices are in British pounds sterling inclusive of VAT unless stated otherwise.

By booking an appointment with Ministry of Makeovers you are subject to the full terms & conditions herein.
We operate a professional service and therefore reserve the right to deny or reduce sessions if staff feel that a clients behavior, presentation or hygiene may compromise the experience for other clients.

Ministry of Makeovers reserves the right to amend, vary or cancel these terms and conditions at any time.

All appointments must be registered – registration forms are included in Experience Packs and sent with email confirmation. They must be completed and returned prior to the appointment date. DTS reserves the right to amend, vary or cancel unregistered appointments. A £25 Administration Fee may be charged under these circumstances.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

Ministry of Makeovers shall not be liable for any breach of these Terms and Conditions beyond its reasonable control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.